1.Acceptance
By installing FieldFlow, you agree to these Terms and our Privacy Policy. These form a binding agreement with We Are Digital Vision Ltd ("Digital Vision").
2.Service Description
FieldFlow is a field service management app for Wix that enables appointment booking, engineer dispatch, job tracking, and scheduling for trades and service businesses. FieldFlow is currently in beta.
3.Your Obligations
As a FieldFlow user, you are responsible for: (a) maintaining accurate engineer profiles and availability data; (b) providing customers with accurate information about their appointments; (c) ensuring any GPS location tracking of engineers is conducted with their explicit, informed consent; (d) complying with employment law obligations relating to monitoring of staff.
4.Data Protection
You are the data controller for all customer and engineer personal data processed through FieldFlow. You must comply with GDPR and applicable data protection laws, including maintaining a compliant privacy notice for your site and honouring data subject rights requests.
5.Beta Disclaimer
FieldFlow is in beta. Features may change, be limited, or be temporarily unavailable without notice. We recommend thoroughly testing scheduling workflows before deploying in a live business environment. Digital Vision is not liable for missed appointments or business losses arising from beta limitations.
6.Acceptable Use
FieldFlow may not be used for: (a) unlawful surveillance of employees; (b) processing data in jurisdictions where such processing is prohibited; (c) any purpose other than legitimate field service management.
7.Intellectual Property
FieldFlow's code and design belong to Digital Vision. Your business data belongs to you.
8.Limitation of Liability
The App is provided "as is". Digital Vision's aggregate liability shall not exceed fees paid in the preceding 12 months. We are not liable for scheduling errors, missed appointments, or business losses arising from use of the App.
9.Governing Law
Governed by the laws of England and Wales. Disputes subject to the exclusive jurisdiction of English and Welsh courts.